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To learn about how our service works, please visit the “How It Works” page where you can read a detailed explanation of our features, along with a guide of steps to get your paper completed.

Once you fill out the order form on our website’s main page where you can select a deadline, upload any additional materials for the writer, and specify other important requirements for your paper click the “Continue” button to move on to the next page. At this stage, if you do not have an account with, it will automatically be created by our system, and a password will be sent to your e-mail immediately. Please note that later, once you place your order and enter your personal account, you will be able to reset this password to any other combination of signs and numbers. To learn more about how to place an order with, you can visit our “How It Works” page on the website.

You are able to upload any additional materials for the writer, be it a draft, an outline, or some reading material, at the stage of filling out your order form.

There are several formatting styles you can choose from when placing an order (MLA, APA, Harvard, Chicago / Turabian or Not applicable), and you will be getting a paper properly formatted in accordance with the rules of this particular style. In case you do not need any heading, title page, or references formatted (for example, if you are ordering a resume), you should choose the “ Not applicable” option, and the paper will be presented in a plain MS Word document.

If you forgot your password, please click on the link Forgot Password, which is located below the “Login” button on the website’s login page.

Yes, the company is socially responsible and adheres to established general social morals and tenets. That is why we do not provide papers on some controversial topics.
If an order falls under one of these controversial topics, it will be automatically cancelled.

When you initially fill out the order form, you select the deadline by which you need the paper completed. Unless you later negotiate this information with the support in chat, your paper will be completed by this initial deadline. However, please note that if your deadline has changed to a shorter one, we strongly encourage you to inform the support in advance, since the writer might have a tight schedule and a heavy workload.

Once you make the payment for the order, you wait for the paper to be completed and you have a chance to download your final paper in MS Word document and a Plagiarism Report in PDF. The corresponding buttons will automatically appear on your personal order webpage, so you will have to click on one of the buttons and save the file on your computer.

Once you have published your order, you can still change your order details, such as the number of pages, the title, or the instructions for your paper. In order to do so, you can click on the “Edit order details” button on your order page.
At a later stage, when the writer was already assigned to work on your order, you cannot modify your initial order instructions. Your writer will complete the order in accordance with initial instructions. However, you can check order progress and write messages to the writer regarding the order.

If you do not like what the writer has written, we recommend you to communicate your comments to the writer with no hesitation, while the order is still in progress, so that the writer does not have to start anew later on. You can instantly let the writer know whether he or she is doing something wrong or guide him or her in a different direction via chat communication. However, once the order is approved, you will not be able to have the paper revised any longer since the order is automatically set on “Approved” status. What you can do in such a case is to place an order for editing or rewriting.

There are two ways to pay for your order: either first load money to your account and pay with your card or pay directly by using PayPal. Submitting payment via PayPal is safe and secure.

At, we try to keep a good balance between affordable rates for customers and fair wages for writers. Kindly request for a discount through our live chat and the support team will provide you with a promo code.

For all the papers that are submitted to you by the writers, we ensure that you get a plagiarism report.

At, we guarantee our customers 100% confidentiality as long as they do not share their personal information with the writer themselves. We do guarantee that no personal information that you submit to us when placing the order will ever be disclosed to the writer or any third party. As long as you do not disclose such information yourself, the writer will not know where you are located, what your e-mail address is, or even your name. Moreover, sharing such information between you and the writers is against our Confidentiality Policy. So, we strongly encourage you to keep your communication with writers within strict business limits.

Yes, you can delete your account anytime. If you choose to delete your account, you will no longer be able to log in or restore your account. The Support Team will not be able to restore your account as well. If you want to use our service again, please create a new account.